customer experience in 2019

Customer Experience in 2019

A Roundup of the Top 5 Customer Experience Predictions for 2019 Customer experience is how your customers perceive interactions with your company, and with so many ways for customers to interact with your company today, perfecting the customer experience is … Read More

Customer Advocacy Strategy Should be Your Number 1 Priority

Keep Your Customers Coming Back for More with Customer Advocacy A study by Marketing Metrics found that the probability of converting an existing customer is 60%-70%, while this number drops down to only 5%-20% for new customers. More research has … Read More

The Importance of Time Management

Improving Your Time Management Skills Can Benefit Work and Personal Life Determining how to maximize your time can improve the quality of your life – both in your work day and out. Good time management can help you meet your … Read More