Customer Advocacy Strategy Should be Your Number 1 Priority

Keep Your Customers Coming Back for More with Customer Advocacy A study by Marketing Metrics found that the probability of converting an existing customer is 60%-70%, while this number drops down to only 5%-20% for new customers. More research has … Read More

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The Importance of Time Management

Improving Your Time Management Skills Can Benefit Work and Personal Life Determining how to maximize your time can improve the quality of your life – both in your work day and out. Good time management can help you meet your … Read More

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Customer Experience

5 Ways to Improve Customer Experience

Every year, customers’ expectations for their experience with an organization are rapidly rising. According to a recent study, by the year 2020 customer experience will surpass price and product as the key brand differentiator. It is essential to invest in … Read More

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Team Meeting

5 Tips For Getting the Most Out of Team Meetings

Team meetings can be like eating broccoli, necessary for everyone’s well being, but not always a crowd-pleaser. At first, you probably didn’t like eating broccoli, but once you understand how great it can be when properly prepared, you can begin … Read More

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online scheduling app

5 Key Benefits of Using an Online Scheduling App

From software companies to dentists offices, law firms to luxury car dealerships, an online scheduling app, like AcuScheduler, is a solution for a variety of industries. Your customers and prospects have many choices in the products and solutions they purchase. … Read More

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in-store retail experience

Could Technology Save the In-store Retail Experience?

According to a recent report by Market Track, 78% of younger shoppers (ages 18-29) said they preferred online shopping over the in-store retail experience. Couple this with the recent impending death of brick and mortars – massive store closings – like … Read More

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sales productivity meeting

Expert Advice to Improve Your Sales Productivity

As the old sales productivity adage goes, “Always Be Closing” – and organizing data, and scheduling meetings, and searching for content, and… According to a recent survey by Docurated, sales reps spend only 1/3 of their time actually selling. In … Read More

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maximize business efficiency

5 Ways to Maximize Business Efficiency with Technology

Whether you’re just starting your business or looking to boost growth, business efficiency is critical to ensure you’re scaling growth in the most profitable way. Measuring Success and Impact of Business Efficiency Before you begin to improve your business efficiency, … Read More

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implementing new technology

Implementing New Technology – how to introduce new technology to your team that hates change

From the bottom line view, the success of implementing new technology, whether it be a new appointment scheduling tool or a CRM, is driven by sustained Return on Investment, and how quickly that ROI can be realized. Implementing new technology, … Read More

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